PURE Meal Plan

Warm up your meals in the microwave by simply removing the lid before reheating. Another option is to reheat your food on the stovetop after taking it out of the box. We recommend removing all fresh fruit and sauce containers before heating your meals. Depending on the power of your microwave, heat for 2-3 minutes.

只需要把餐盒上的蓋去掉後放到微波爐翻熱大約２－３分鐘，請按照您使用的微波爐效能調整加熱時間。您亦可以把食物取出在煮食爐上翻熱。請注意所有水果及醬汁的器皿都是不可以翻熱的，建議請先取出再加熱其他食物。

Our delivery service starts at 7:00am. Your healthy meals are freshly cooked in our kitchen and delivered once per day within the half-hour time slot that you request. You can choose a meal plan of five to six days per week from Monday to Saturday and your start date can be any day of the week. Each box is labelled with the type of meal (“Breakfast”, “Lunch”, etc.) for your easy reference.

您的餐單每天在廚房新鮮烹製，在您要求的半小時時段內送達。 我們的送貨服務從早上 07:00 開始。 您可以選擇每週 五到六天的膳食計劃，從星期一到星期六。 您可以選擇一星期中任何一天作為開始日期。 我們的盒子上標有餐點（“早餐”、“午餐”等），因此您可以輕鬆了解用餐順序。

If you are unsure of which plan to choose, please reach out to our PURE Nutrition team! We are available via chat or email: nutrition@pure-international.com. You can also register for a free 30-minute consultation with our Nutrition Team – the perfect way to start your journey!

如果您不知道什麼餐單才合適自己，可以透過電郵(nutrition@pure-international.com) 聯絡我們PURE Nutrition 團隊。如果客戶訂購２星期餐單或以上，可即時登記一節30分鐘免費營養咨詢。

Our 2-meal plans consist of a truncated total calorie intake to account for your dinner. However, each meal (e.g. lunch & dinner) shares the same calories as the respective ones in our 3-meal plans. We also provide breakfast suggestions to help keep you on track for your daily calorie and macronutrient goals.

兩餐 (午餐和晚餐)和三餐的菜色都是相同的，但由於兩餐少了一個主菜，所以卡路里都會因而減少。我們亦都提供早餐建議，令您在PURE meal plan 以外都能輕鬆達到營養目標。

We do not provide menu selections as each day’s menu has been specifically created in line with the total calories and macros for each programme plan. If a client wishes to omit an ingredient or has specific restrictions, we create the menu and cook it accordingly. Our recipes have been designed to please a greater majority, always focusing on the harmony between great taste and healthy living.

現有餐單都是不設選擇的。我們的餐單設計團隊每天都會設計有特定卡路里及微量營養素的餐單。如果您有特別營養需要，我們會再作調整或重新設計餐單。我們的食譜著重於味道各健康之間的平衡，以切合大眾需求。

If you have any allergies or ingredients that you want to avoid, please let us know when you sign up. There will be an additional cost of HKD35 per day per restriction on top of the regular price, depending on the complexity of replacing or removing the ingredients. Some dietary restrictions (e.g. no pork, no squid) will not be charged if we serve little or none of those ingredients. This additional fee is to compensate for the extra time and work of our menu planning and kitchen teams as well as the extra cost of replacing the omitted ingredients. For gluten-free/dairy-free diets or other food intolerances, feel free to share with us!

如果您有任何食物敏感或想要避免的食材，請在下單時與我們的團隊聯絡。 一般來說，剔除食材的附加費用為每天港幣３５元／每項，視乎困難程度。有一些選項如豬肉，魷魚都是沒有附加費的，因為它們甚少在我們的餐單上出現。 由於剔除一項食材都會需要廚師和營養師額外工作，而且尋找代替品都會有額外花費，希望貴客能諒解此項收費是必須的。我們的團隊會確保送出的食物除了美味、健康，還符合特定的宏量營養素要求。 無麩質或無乳製品的餐單, 或其他食物敏感可以隨時與我們分享哦！又或者直接聯繫我們訂購度身訂做餐單，必定切合您所需！

You can reach our customer service team by WhatsApp on 3691 3561 from Monday to Friday 9:00am - 6:00pm. Or drop us an email at puremealplan@pure-international.com and we will get back to you as quickly as possible.

我們的客戶服務熱線時間 (3691 3561): 星期一至星期五 9.00am - 6.00pm。 您亦都可以電郵至puremealplan@pure-international.com ，我們會儘快回覆。

We require a minimum of 3 business days’ notification to change or cancel an order that is being processed; otherwise, changes or cancellations will not be accepted. Changes and cancellations are at our discretion and refunds for cancelled orders will be made to the payment method used for purchase. A HK$300 admin fee will apply for cancellations. If your order is already out for delivery, changes and cancellations cannot be accepted. To request a cancellation, please email us at puremealplan@pure-international.com

如果您想要取消任何正在處理中的訂單，您需要在首日送餐前至少三個工作日與我們聯繫，否則我們將不會接受任何訂單改動或者取消。若需要提前改動或取消訂單，我們會在受理后將取消的訂單全額退款至您用於付款的Paypal賬戶或信用卡或銀行卡賬上。對於任何取消訂單的要求，我們會收取300港幣的行政費。 一旦食物配送開始，我們將不會提供任何訂單取消服務。 如有任何取消訂單的要求，請電郵至 puremealplan@pure-international.com 或 WhatsApp 3691 3561，我們會儘快回覆。

We deliver your meals once every day. Our delivery service starts at 07:00am and you can choose a half-hour time slot to receive your delivery. We are also able to provide evening deliveries (starting from 5:30pm) so you can have your meals the day before if you find this alternative more convenient. 5-day plans will be delivered on Monday-Friday and 6-day plans will be delivered on Monday-Saturday only. If you ordered the 5-day meal plan and would like to have meals delivered on Saturday instead, please specify in the remarks before you check out.

我們的送餐服務從早上7.00開始，您可以選擇任何半小時的時段來接收您的食物。當天所有食物都是一次過送達的。 我們也可以提供晚上派送服務(從下午5. 30開始)，故此您可於用餐前一天下午收到食物。5天餐單的膳食將於星期一至五送到，而6 天餐單的膳食則於星期一至六送到。如您訂了5天餐單而想在星期六送餐，請在訂餐時點明。

如果您有任何特別要求（食物放於接待處，放於家門前，到達時致電等），您可以告訴我們為您安排。 不同地區的送貨費用有所不同，PURE 保留在我們的送餐訂單上附加運費的權利。 現時，香港島和九龍區送貨免運費，而新界及離島的收費則根據送貨地址的距離而有所不同（請與我們聯絡 puremealplan@pure-international.com 或 WhatsApp 3691 3561查詢）。

Yes, simply let us know your delivery schedule in advance and we will deliver accordingly. We generally require 2 days’ notice prior to the meal delivery date to reroute your delivery. For example – if you would like your meals delivered to your office from Monday to Thursday, to a nood food location on Friday and to your home address on Saturday, simply note your request in the message box when you sign up.

可以的，您可以讓我們事先知道您的時間表，我們將按照指示送餐。 例如: 如果您想在星期一至星期四送到辦公室地址，星期五送到健身房和星期六送到家，請在下單時通知我們。 在一般情況，我們需要在送餐日期前48個工作小時得知您的收貨地址。

Yes, we are very flexible. For example, for 5-day or 6-day meal plans, you can choose to have 3 days in one week and the remaining 2 days the week after. Simply state the dates in the remarks before you check out.

可以，我們提供非常靈活的送餐選擇。就我們的5天或6天餐單，您可以選擇一星期3天送餐，下一星期送出餘下的2天。您只需於訂餐時點明送餐日期即可。